Shipping policy

Shipping Policy at Knoz Balqees

At Knoz Balqees, we strive to provide the best shipping services to our customers within Kuwait and internationally, ensuring your orders arrive quickly and safely. Below are the details of our shipping policy:

1. Available Shipping Methods

• Express Shipping: Delivery on the same day or within 48 business hours, subject to availability.
• International Shipping: We will contact you to determine the best international shipping options and rates.

2. Shipping Costs

• Within Kuwait: A fixed shipping fee of 3 KWD applies for domestic orders.
• International Shipping: Shipping costs vary based on order weight, size, and distance, with pricing determined according to the best available shipping offers.

3. Estimated Delivery Time

• Domestic Orders (Kuwait): Typically delivered within 1 to 2 business days.
• Possible Delays: External factors such as public holidays or weather conditions may affect delivery times.

4. Order Tracking

• International Orders: Once shipping costs are confirmed by the customer, a shipping waybill and tracking number will be provided to enable easy and real-time tracking of your order.

5. Shipping Coverage Areas

• Local Shipping: Covers all areas within Kuwait.
• International Shipping: Available worldwide, with the customer responsible for any customs duties or taxes imposed by local authorities.

Important Notes:
- We recommend providing accurate and up-to-date addresses to avoid delivery delays.
- For any shipping inquiries, please contact our customer service team through official channels.